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Spotify shared plans: Seven-day deadline for in-person QR scans

Users who fail to verify their address physically within the window will be downgraded to the free tier and barred from rejoining for a year.

By Hassan Lawson ·

Illustration for: Spotify shared plans: Seven-day deadline for in-person QR scans
Illustration generated for this article, not a news photograph.

Spotify subscribers on Family and Duo plans now face a strict physical verification requirement. To maintain paid access, members must scan a QR code directly on the account manager's device within seven days. This new enforcement step moves beyond digital checks to confirm that all users reside at the same address.

The consequences for missing the deadline are immediate and lasting. Accounts that do not complete the scan in time will drop to Spotify's free tier. Additionally, the affected users will be blocked from joining any other Duo or Family subscription for the next 12 months.

The policy is confirmed in Spotify's official support documentation. The company clarified these rules following widespread user reports on Reddit, where members shared screenshots of the new prompt. The deadline applies to everyone on the shared plan, not just the primary account holder.

This requirement stems from a long-standing rule that all plan members must live together. While the condition is standard, it creates friction for households with members away for college or extended work travel. The new process may flag these legitimate users for verification, even if they are not simply sharing a password with friends.

Financial analysts view this move as a way to capture lost revenue. In an October 15 report titled "Music in the Air: 10 Years On," Goldman Sachs estimated that a meaningful share of current family plan users are friends rather than relatives. The report noted that enforcement of household rules has historically been minimal, representing a missed opportunity for monetization.

The firm argued that tightening these checks offers additional upside by converting casual sharers into individual subscribers. Spotify's new QR code step represents a shift from passive acceptance of shared access to active, physical proof of residency. This approach forces a clear distinction between household members and external users.

Source: Ars Technica

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